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Chucho not say enough great things about Cad-Ray. Purchase an intraoral scanner from them and have had to have their support team help pasado a couple of times. They are top notch! I will be purchasing all of my tech they offer through them - 7/07/2022
i purchased medit intraoral scanner a year ago, other than the scanner is great, the customer service is outstanding whenever j need help or have a question they are ready instantly to answer my questions, cant ask for better customer service.
I purchased a Medit scanner in August and I am very happy with the scanner. I was trained on an Omnicam in dental school and used Omnicam for 4 years in my associateship.
Medit i500 is an incredible scanner. I have experience with other types of scanners including IO and Desktop but this one is really impressive. It is blazing fast and takes beautiful scans. But more importantly is the company itself. Medit is an amazing company and is constantly trying to improve.
.. read moreCad-Ray has been awesome to work with, very knowledgeable and quick to respond. Nick has been answering all my questions since day 1 and made the entire process of purchasing the Medit i700 a breeze. Can't believe how quick the product shipped and cannot wait to start scanning with it! read less - 12/15/2021
Lastly, I purchased “3M Dual Lock Fastener” to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable.
best customer service on the planet. very easy to use. and always fine tuning more info to make the user experience better.
I absolutely love using the Medit i500 Intra-oral scanner!!! The i500 scanner is small and easy to use on all patients. It is fast and gives a very clear image. I also think its very cool that you can change the music setting to whatever song you may like! I have used a few different scanners since i have been a dental assistant and have had several complications as far as: how long the scanner would take to load the image, The scanner not catching the image and even the system constantly kicking me out.
Frank DeLuca was very helpful even though i didn't buy Medit from Cad ray ! Had an issue and my diferente dealer was not helpful and i contacted Cad ray thinking it was direct Medit.
I purchased my Medit i500 scanner almost a year ago from CAD-Ray. Laura and the team there have been so responsive and ready to help. It is so nice to have a person answer the phone and be willing and able to assist!
I haven't used it much-the pandemic started right as I received it, however, the customer service has truly been amazing! I had an online training and a rep checked in with me several times to see if I needed help. I am going to do another online training soon Vencedor a refresher. I wouldn't hesitate to recommend this company and scanner to anyone! read less - 6/16/2020
I purchased my medit i500 scanner about a year ago from CAD Ray, and I have been extremely happy with both the scanner and the service / support.
Lastly, I purchased "3M Dual Lock Fastener" to keep the power module attached to the wand from falling off the cart.
Just ordered my i700 yesterday and it ships today. Customer support has been amazing in answering all my questions completely. Looking forward to my delivery day like a kid at Christmas.